Skype Operations Framework to be Integrated into the Communications Competency

Microsoft is taking steps to strengthen the Communications Competency with a proven methodology using Skype Operations Framework (SOF). SOF provides partner deployment guidance that covers the full customer lifecycle and provides a set of tools and documentation that enables partners to deliver quality customer engagements based on approved Microsoft guidance.

Reviewing the Latest (and Greatest) BC Summit

In this Industry Buzz podcast, the UCStrategies Experts review the recently concluded BC Summit 2016, held November 1-3 in Palm Springs, California. Discussion topics include overall impressions and takeaways, trends seen in tbc-summitt-whitehis year’s agenda, the new venue (La Quinta Resort & Club), and sponsors that shaped the event.

Client-Consultant Success Story: Lync Enterprise Voice and Netcall Contact Center

CTS Partners, a Unified Communications consulting firm, was hired by a large, global cosmetics company to help them select a platform to replace an aging PBX base and end-of-life messaging systems. Based on CTS’ assessment and recommendations, the client selected MS-Lync Enterprise Voice (since rebranded as Skype for Business) as the PBX, MS-Unified Messaging for […]