Client-Consultant Success Story: Lync Enterprise Voice and Netcall Contact Center


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CTS Partners, a Unified Communications consulting firm, was hired by a large, global cosmetics company to help them select a platform to replace an aging PBX base and end-of-life messaging systems. Based on CTS’ assessment and recommendations, the client selected MS-Lync Enterprise Voice (since rebranded as Skype for Business) as the PBX, MS-Unified Messaging for voice mail and Sprint SIP trunking for PSTN connectivity…

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