When business leaders truly understand the value of unified communications-as-a-service (UCaaS), making the migration is almost a no-brainer. When enterprise decision-makers encounter the alphabet soup surrounding the technology, however, they are often overwhelmed by UCaaS.
In this role, Omar will drive the vision and development of Vonage’s communications APIs via Nexmo, the Vonage API Platform and will continue to provide strategic oversight of the Company’s product portfolio.
This Vonage Business podcast features a Q&A between two contact center consultants and Vonage contact center experts, driven by the needs and interests of consultants on behalf of their enterprise clients.
The combination of Vonage’s UCaaS cloud solutions, Quality of Service (QoS) via its nationwide MPLS network and SD-WAN solution, SmartWAN, and inContact’s industry-leading contact center technology, delivers an unparalleled customer engagement platform for businesses.