Masergy Launches Cloud Contact Center with Predictive Analytics and Salesforce Capabilities

Masergy announced the availability of its Cloud Contact Center, which represents the next generation in customer interaction solutions, providing an omni-channel system that helps companies transition to a unified cloud platform to create exceptional customer service experiences. The Cloud Contact Center is a vital asset that lets companies improve customer satisfaction, reduce costs, drive incremental sales and strengthen brand identity.

Huisman Selects Masergy for Global Networking

Masergy Communications Inc. today announced that Netherlands-based Huisman has selected the company to connect its global locations via its hybrid WAN solution and award-winning Software Defined Platform. The decision to deploy Masergy was based on its seamless global network that provides all of Huisman’s offices with a consistent user experience across all locations. Founded in […]