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Masergy announced that the company has been named the only Visionary in the 2017 Gartner Magic Quadrant for Network Services, Global. The company believes this recognition is due to its innovative Hybrid Networking suite of fully managed services.
The companies joining Juniper’s existing alliances include Carbon Black, Netskope, CipherCloud, ForeScout and Aruba.
Masergy announced the availability of its Cloud Contact Center, which represents the next generation in customer interaction solutions, providing an omni-channel system that helps companies transition to a unified cloud platform to create exceptional customer service experiences.
Cisco hosted recent events in San Francisco and regional centers to announce Cisco Spark 2.0 and Cisco Spark Board. Several UCStrategies Experts were in attendance and had the opportunity to see it in action.
As part of Juniper Networks Unite, Unite Cloud is designed to reduce the total cost of ownership while increasing long-term return on investments.
CLP Central has been running a series of communications technology consultants market research surveys, so we can all better understand our industry.
The results of this survey show that the need for communications technology consultants continues to cut across all vertical markets and that the majority of consultants horizontally serve the needs of these markets. Only two verticals showed significant change: banking & financial services, and healthcare.
The trend is that consultants are moving back upstream to large business clients. This seems to align with the results we saw in our last question about how industry consultants are classifying themselves from telecommunications five years ago, i.e., premise-based phone systems, to broader, more strategic communications technology consulting classifications today. This aligns more with large business needs.
Welcome back to the CLP Central Communication Technology Consultants Market Research Survey. In the past few years we’ve seen big changes in the communications technology consulting industry. Five years ago 42 percent of respondents considered themselves telecommunications consultants; today that has dropped to 10 percent.
CTS Partners, a Unified Communications consulting firm, was hired by a large, global cosmetics company to help them select a platform to replace an aging PBX base and end-of-life messaging systems.