Discover why Gartner has named Masergy a Visionary in the Magic Quadrant for Network Services, Global for three consecutive years.
Tag: Cloud Computing
Masergy Integrates Managed Cloud Workload Protection Into MDR Platform
New White Paper: Moving Your Contact Center to the Microsoft Cloud
SOFTEL has released a new white paper Guidelines for Migrating Contact Centers to the Cloud with Office365 and Skype for Business with Advanced Functionality. Moving enterprise voice and contact center operations to the cloud may seem daunting, with so many channels, applications and technologies to contend with. Using Microsoft’s Skype Operations Framework (SOF) methodology, contact center functions and elements can be migrated in a phased approach.