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Masergy announced the Masergy Communicator HUB. The new offering greatly improves worker productivity by organizing on a single screen, all contextual information relevant to a call such as notes, emails and shared documents–instantly captured from Google Suite, Microsoft Office 365, Salesforce, Twitter and other collaboration applications.
“Masergy’s latest Contextual Communications innovation, introduces a more productive way of working by instantly displaying difficult-to-locate information, giving employees and guests a streamlined way to collaborate on all relevant call data across any device – (desktops, tablets, and smartphones),” said Dean Manzoori, VP Global Cloud Communications, Masergy. “With Masergy Communicator HUB, employees will spend less time trying to connect to information and more time communicating.”
Masergy Communicator HUB is bundled with the company’s award-winning Global Unified Communication as a Service (Global UCaaS) solution, to provide integrated business phone services, messaging and presence, audio and video conferencing, screen sharing, file sharing, virtual meeting rooms and more.
Additional business benefits of the new, enhanced solution include:
- Increased worker productivity by aggregating all omni-channel communication points into one place.
- On-demand collaboration allowing clients to join with WebRTC, video chats, or mobile devices.
- Contextual communications that eliminate the need to log-on and search through different applications to find important information relative to each call conversation.
Masergy Communicator HUB is currently available and offered as a complementary upgrade to the company’s Global UCaaS customers.