Vonage Enhances Partnership with inContact to Provide Enterprise-Grade Cloud Contact Center for Businesses

The combination of Vonage’s UCaaS cloud solutions, Quality of Service (QoS) via its nationwide MPLS network and SD-WAN solution, SmartWAN, and inContact’s industry-leading contact center technology, delivers an unparalleled customer engagement platform for businesses.

Juniper Networks Announces Intent to Acquire AppFormix

Juniper Networks, an industry leader in automated, scalable and secure networks, announced the company’s intent to acquire AppFormix, an innovator in cloud operations management. AppFormix’s platform for cloud operations is built on big-data analytics and machine learning, putting self-driving infrastructure at the core of every cloud. This acquisition will bring the power of analytics through machine learning and telemetry to Juniper’s customers.