IntelePeer, a leading Communications Platform as a Service (CPaaS) provider, announced today that it was identified as the most innovative privately-owned CPaaS provider in the 2019 Frost & Sullivan Radar for the CPaaS industry. The Radar, conducted by research and consulting firm Frost & Sullivan, is an analysis of the competitive strengths and opportunities of a select group of providers who demonstrate best practices in their industry.
According to Frost & Sullivan research, the global CPaaS market is in a high growth stage, driven by innovative new features and capabilities being delivered by CPaaS providers, and increased interest and adoption of API-driven communications services by customers of all sizes. CPaaS solutions, such as IntelePeer’s Atmosphere® CPaaS, provide a powerful and flexible toolset to create communications-enriched applications that are tightly integrated within business workflows.
Atmosphere® CPaaS delivers global voice and messaging capabilities, communication APIs, workflow automation, and AI-enabled analytics that enable enterprises to achieve digital transformation goals and create a better experience for customers and employees. IntelePeer provides the ability to interconnect with customer networks and deliver its voice and messaging services, which is a key differentiator to purely over–the-top CPaaS providers. In the Radar, Frost & Sullivan notes, “with its Atmosphere® Communications Platform, IntelePeer controls its own technology development and product roadmaps, enabling fast innovation to respond to a rapidly evolving CPaaS market.”