Mitel Announces New Communications and Collaboration Application for Small Businesses

Mitel® announced the launch of Mitel OfficeLink, a custom-built, cloud-based application that provides small businesses with key unified communications (UC) features on a mobile device. Mitel OfficeLink is delivered through the Mitel CloudLink platform, a technology innovation that enables businesses to fully leverage existing assets while extending and adding new capabilities from the cloud.

  • Bundles easy-to-use collaboration features into a single mobile application.
  • Optimizes small business budgets with as-a-service commercial option for the most in demand communications and collaboration capabilities.
  • Leverages Mitel CloudLink enabling small businesses to move to the cloud at their own pace by connecting existing communications assets to the cloud.

Now available in North America as a subscription-based service for MiVoice Office 250, Mitel OfficeLink puts key SMB-focused UC functionalities directly at users’ fingertips. The application supports multiple lines and mid-call functionality including conferencing, transfer, group calling and other business communications features not typically available with general-purpose UC clients. Streamlined voice workflows and cross-company chat deliver an easy-to-navigate user experience to help dispersed and on-the-go teams stay better connected and more responsive to customers wherever they are.