MiCloud Engage Contact Center is a Contact Center-as-a-Service (CCaaS) platform, and the latest release of MiCloud Flex is a Mitel flagship UCaaS solution.
Mitel Launches MiCloud Engage Contact Center and Newest Version of MiCloud Flex
Month: August 2018
Communicate Better with Vonage Business Cloud
Communicate better and work smarter with Vonage’s unified communications platform, Vonage Business Cloud. In this video, see a snapshot of the most popular features, including Virtual Receptionist, Call Follow Me, Amazon Chime, Cloud Integrations and Call Analytics.
Ribbon Partners with Over.ai to AI Enable Kandy Solutions
The partnership will initially focus on improving employee productivity by incorporating virtual assistant services into Unified Communications (UC) clients and enhancing customer engagement by streamlining contact center services.
Juniper Networks Accelerates Firewall Performance for Cloud, 5G, IoT
Juniper Networks announced an upgraded services processing card that can deliver up to an 11x performance boost to its SRX5000 line of Services Gateways across a variety of key performance metrics. The new SPC3 Advanced Security Acceleration card is designed to help service providers, cloud providers and enterprises meet the diverse and high security demands […]
