Gartner recognized Fortinet for its completeness of vision and ability to execute on that vision when evaluating its Security Fabric solution.
Month: June 2017
Vonage Enhances Partnership with inContact to Provide Enterprise-Grade Cloud Contact Center for Businesses
CLP Central Today – Some New CLPs and Services You May Not Be Aware Of
New White Paper: Moving Your Contact Center to the Microsoft Cloud
SOFTEL has released a new white paper Guidelines for Migrating Contact Centers to the Cloud with Office365 and Skype for Business with Advanced Functionality. Moving enterprise voice and contact center operations to the cloud may seem daunting, with so many channels, applications and technologies to contend with. Using Microsoft’s Skype Operations Framework (SOF) methodology, contact center functions and elements can be migrated in a phased approach.